Find quick answers below, or reach our team directly any time.
Create an account, browse tutors and courses, and book a free trial or consultation. Our team will match you with the right tutor and set up your first session, usually within 24 hours.
Choose a time that fits your schedule and join your live 1-on-1 session from any device. Need to reschedule? We offer flexible rescheduling — just let us know ahead of time.
We support secure payment for private tutoring, group classes, and VOD packages. If you have a question about an invoice or a charge, contact our team and we will sort it out.
Manage your profile, study plan, and learning progress from your dashboard. You can update your details or request data changes at any time.
Can't find what you need? Visit our Contact page or email us at support@maxzene.com — we're happy to help. You can also browse the FAQ.