Frequently Asked Questions

Everything you need to know about learning with MAXZENE. Still have questions? Contact us.

How do online classes work?

Lessons are 1-on-1 live sessions with your tutor over video. You book a time that suits you, join from any device, and learn with an interactive whiteboard, shared materials, and real-time feedback.

Can I change my tutor if it is not a good fit?

Yes. If a tutor is not the right match, contact us and we will help you find a better fit at no extra cost. Your progress and learning goals carry over.

What subjects and exams do you cover?

We cover high-school and university entrance preparation including TCAS, A-Level, SAT, CU-AAT, IGCSE, and major Thai and international curricula across Mathematics, Physics, Chemistry, Biology, English, and more.

How is pricing structured?

You can choose private 1-on-1 tutoring, small private groups, or VOD course packages. Pricing varies by format and tutor; book a free consultation and we will recommend the best plan for your goals.

What if I am not satisfied with a class?

Your satisfaction matters. If a session does not meet your expectations, reach out to our team — we offer flexible rescheduling and work with you to make it right.

How do I track my progress?

Each student gets a personalized study plan. Your tutor reviews goals, tracks improvement after each session, and gives feedback so you always know how you are progressing.

How do I get started?

Book a free trial or consultation from any course or tutor page. Our team will match you with a tutor and set up your first session — usually within 24 hours.